HBO Flex Security & Privacy Policy

1. Introduction

At HBO Flex, we value your privacy and security. This Security & Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, purchase merchandise, rent movies, or interact with our NFT marketplace. By using HBO Flex, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to provide a seamless and secure experience:

  • Personal Information: Name, email, phone number, billing/shipping address.

  • Payment Information: Credit/debit card details, PayPal, or cryptocurrency transactions (processed securely through third-party payment gateways).

  • Account Information: Login credentials, purchase history, saved preferences.

  • Device & Usage Data: IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use your information for the following purposes:

  • To process purchases, rentals, and NFT transactions.

  • To improve website functionality and user experience.

  • To enhance security and fraud prevention.

  • To comply with legal obligations such as GDPR and CCPA.

  • To provide customer support and notify you about updates, promotions, and offers (with your consent).

4. Data Protection & Security Measures

We take security seriously and implement the following measures:

  • SSL Encryption: Ensures all data transmissions are encrypted and secure.

  • Two-Factor Authentication (2FA): Adds an extra layer of security for account access and transactions.

  • AES-256 Encryption: Protects sensitive data such as passwords and payment details.

  • Regular Security Audits: We continuously monitor and update our systems to prevent security threats.

  • AI-Based Fraud Detection: Identifies and prevents suspicious activity in real time.

5. Your Privacy Rights

As a user, you have the right to:

  • Access, update, or delete your personal data through your account settings.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we store about you.

  • Withdraw consent for data processing where applicable.

6. Compliance with GDPR & CCPA

We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

  • GDPR: European users can request data deletion, access, or modification.

  • CCPA: California residents can opt-out of data sales and request transparency in data collection.

7. Third-Party Services & Data Sharing

We may share limited data with:

  • Payment Processors (e.g., PayPal, Stripe) to facilitate secure transactions.

  • Shipping Partners to fulfill merchandise orders.

  • Legal Authorities if required by law or in case of fraud prevention.

We never sell your personal data to third parties.

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie settings in your browser or opt-out through our cookie preference center.

9. Updates to This Policy

We may update this Security & Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns regarding our Security & Privacy Policy, please contact us at: 📧 Email: support@hboflex.com

Thank you for trusting HBO Flex. Your privacy and security are our top priorities!